How To Fix A Galaxy A15 5G That Won’t Connect To Wi-Fi Network

Struggling with a Wi-Fi connection can turn your smart device into a not-so-smart paperweight. Often, this frustrating issue on your Galaxy A15 5G is caused by simple configuration errors or temporary glitches that can be resolved with a few targeted troubleshooting steps.

Why Won’t My Galaxy A15 5G Connect to Wi-Fi?

• Router Issues: Your Wi-Fi router may be experiencing temporary problems or need a restart.
• Incorrect Password: Mistyped Wi-Fi passwords are a common cause of connection failures.
• Software Glitches: Temporary system errors can interfere with your phone’s Wi-Fi functionality.
• Outdated Software: Running an older version of your phone’s OS might cause compatibility issues with certain Wi-Fi networks.
• Network Congestion: Too many devices on the network can sometimes prevent new connections.
• Wi-Fi Calling Interference: In some cases, Wi-Fi Calling feature can interfere with normal Wi-Fi connectivity.
• Hardware Issues: Rarely, physical damage to the Wi-Fi antenna can cause connection problems.

Restart Your Phone and Router

Restarting both your phone and router can clear temporary glitches affecting the Wi-Fi connection. Here’s what to do:

1. Restart your Galaxy A15 5G by pressing and holding the power button, then tapping “Restart”.
2. Unplug your Wi-Fi router from power for 30 seconds, then plug it back in.
3. Wait for both devices to fully restart before attempting to reconnect.

Forget the Wi-Fi Network and Reconnect

Forgetting the network and setting it up again can resolve persistent connection issues. Follow these steps:

1. Go to Settings > Connections > Wi-Fi.
2. Tap and hold on the problematic network.
3. Select “Forget network”.
4. Reconnect to the network by tapping on it and entering the password.

Check Wi-Fi Password Accuracy

Ensuring you’re using the correct Wi-Fi password is crucial for a successful connection. Here’s how to verify:

1. Double-check the Wi-Fi password on your router (often printed on a label).
2. When reconnecting to the network, carefully type in the password.
3. Enable the “Show password” option to verify each character as you type.

Disable and Re-enable Wi-Fi

Toggling Wi-Fi off and on can sometimes resolve connectivity issues. Here’s how:

1. Swipe down from the top of the screen to open Quick Settings.
2. Tap the Wi-Fi icon to turn it off.
3. Wait for 30 seconds.
4. Tap the Wi-Fi icon again to turn it back on.
5. Try reconnecting to your network.

Disable Wi-Fi Calling

Wi-Fi Calling can sometimes interfere with normal Wi-Fi connectivity. To disable it:

1. Go to Settings > Connections > Wi-Fi Calling.
2. Toggle off “Wi-Fi Calling”.
3. Restart your phone and try connecting to Wi-Fi again.

Reset Wi-Fi and Bluetooth Settings

Resetting network settings can resolve configuration issues that may be preventing Wi-Fi connections. Here’s how:

1. Go to Settings > General management > Reset > Reset Wi-Fi and Bluetooth settings.
2. Tap “Reset settings” to confirm.
3. Enter your PIN or password if prompted.
4. Restart your phone after the reset is complete.

Contact Your Internet Service Provider

If the issue persists, your ISP can help determine if there’s a problem with your internet service. Here’s what to do:

1. Contact your ISP’s customer support.
2. Explain the Wi-Fi connection issues you’re experiencing.
3. Follow any troubleshooting steps they provide.
4. If necessary, schedule a technician visit to check your router and connection.

Check for Hardware Issues

If none of the software solutions work, there might be a hardware problem. Here’s how to check:

1. Try connecting to different Wi-Fi networks to see if the issue is specific to one network.
2. If possible, test your Galaxy A15 5G’s Wi-Fi in a different location.
3. If the problem persists across networks and locations, contact Samsung support for potential hardware diagnostics or repair.

Problem Solved

By following these troubleshooting steps, you should be able to resolve most Wi-Fi connection issues on your Samsung Galaxy A15 5G. Remember to test your connection after each step to identify which solution works for you. If the problem persists after trying all these methods, it may indicate a more complex software or hardware issue that requires professional attention.