How To Fix Wi-Fi Keeps Disconnecting on Samsung Galaxy A15 5G

Is your Galaxy A15 5G’s Wi-Fi connection playing hide and seek? Intermittent Wi-Fi disconnections can be incredibly frustrating, disrupting your online activities and draining your mobile data. Let’s dive into the potential causes and solutions to keep your Wi-Fi connection stable and strong.

Why Does My Galaxy A15 5G Keep Disconnecting from Wi-Fi?

• Router issues: Your router might be experiencing temporary glitches or overheating.
• Network congestion: Too many devices on the same network can cause connectivity problems.
• Outdated software: Your phone’s system may have bugs affecting Wi-Fi stability.
• Incorrect network settings: Misconfigured Wi-Fi settings can lead to frequent disconnections.
• Signal interference: Other electronic devices or physical obstacles can disrupt Wi-Fi signals.
• Power saving features: Aggressive battery-saving modes might affect Wi-Fi performance.

Restart your phone and router

Restarting both your phone and router can clear temporary glitches affecting the Wi-Fi connection. This simple step often resolves many connectivity issues without further intervention.

1. Press and hold the Power and Volume Down buttons on your Galaxy A15 5G for 2 seconds.
2. Tap Restart on the power menu that appears.
3. Unplug your router from the power source, wait for 30 seconds, then plug it back in.
4. Wait for both devices to fully restart before attempting to reconnect.

Forget the Wi-Fi network and reconnect

Removing the saved Wi-Fi network and reconnecting can reset the connection parameters. This process can resolve issues caused by corrupted network data.

1. Go to Settings > Connections > Wi-Fi.
2. Tap and hold on the problematic Wi-Fi network.
3. Select Forget network.
4. Scan for available networks and reconnect to your Wi-Fi by entering the password.

Check Wi-Fi password accuracy

An incorrectly entered Wi-Fi password can cause repeated disconnections. Verifying the password ensures you’re using the correct credentials to maintain a stable connection.

1. Go to Settings > Connections > Wi-Fi.
2. Tap on the Wi-Fi network you’re having issues with.
3. Select Forget to remove the saved network.
4. Reconnect to the network, carefully entering the correct password.
5. Enable Show password to double-check for any typos.

Disable and re-enable Wi-Fi

Toggling your phone’s Wi-Fi off and on can reset the network adapter. This quick action can often resolve minor connectivity issues and establish a fresh connection.

1. Swipe down from the top of the screen to open the Quick Settings panel.
2. Tap the Wi-Fi icon to turn it off.
3. Wait for about 10 seconds.
4. Tap the Wi-Fi icon again to turn it back on.
5. Allow your phone to reconnect to your Wi-Fi network.

Check for software updates on your phone

Software updates often include fixes for known Wi-Fi issues. Keeping your Galaxy A15 5G up-to-date ensures you have the latest improvements and bug fixes for better connectivity.

1. Go to Settings > Software update.
2. Tap Download and install.
3. If an update is available, follow the on-screen instructions to install it.
4. Restart your phone after the update is complete.

Reset Wi-Fi and Bluetooth settings

Resetting network settings can resolve persistent Wi-Fi issues by clearing all saved networks and reverting related settings to their defaults. This action can fix misconfigured settings causing disconnections.

1. Go to Settings > General management > Reset > Reset Wi-Fi and Bluetooth settings.
2. Tap Reset settings, then enter your PIN or password if prompted.
3. Confirm by tapping Reset.
4. Restart your phone after the reset is complete.
5. Reconnect to your Wi-Fi network by entering the password.

Contact your internet service provider

If all else fails, the issue might be with your internet service or router. Your ISP can check for any network outages or provide specific guidance for your connection.

1. Locate your ISP’s customer support number on your bill or their official website.
2. Call the support line and explain your Wi-Fi disconnection issues.
3. Follow any troubleshooting steps they provide, which may include checking your router’s settings or scheduling a technician visit.

Final Thoughts

By following these steps, you should be able to resolve the Wi-Fi disconnection issues on your Galaxy A15 5G. If problems persist, consider reaching out to Samsung support for further assistance or to check for any hardware-related issues.